Send us your meter reading

If nobody was home when our agent visited — or you simply prefer to — you can send a photograph of your meter over WhatsApp. It goes into the same system as an agent's visit and is checked the same way.

The two numbers

Both are ours; use whichever your bill or reminder message names.

+91 8552 830188open in WhatsApp +91 8625 830188open in WhatsApp

How it works

1. Photograph your meter. Get close enough that the digits on the dial fill the frame and are sharp. Wipe the glass if it is dusty; use the flash if the meter is in a dark corner.
2. Send the photograph to one of the numbers above on WhatsApp.
3. Reply with your BP number if we ask. It is the 10-digit number printed on your bill. Once we know it, we remember — the next photograph needs nothing else.
4. You get a confirmation once the reading is recorded. If the photograph could not be read, we ask for a clearer one.

Good to know

• Your photograph is read by an automated system and checked by our office before it is billed — see the privacy policy for exactly what happens to it.
• Reply STOP at any time to stop reminder messages. You can still send readings afterwards.
• We never ask for payments, card numbers, OTPs or passwords. Anyone doing so in our name is not us.